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Natural Health and Fertility Pty Ltd

Privacy collection statement


Natural Health and Fertility Pty Ltd (ABN 11 134 648 561) as trustee for The Natural Health and Fertility Trust (ABN 17 290 290 849) T/AS The Natural Health and Fertility Centre (we, us or our) is committed to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (Privacy Act). 


The purpose of this statement is to advise you that we may collect, use and disclose personal information about you, including the following kinds of:

  1. personal information: name, date of birth, contact details (including home, business and email address, as well as telephone numbers); and
  2. sensitive information: medical information such as your medical and sexual history, medications, allergies, adverse events, immunisations, family history and risk factors; Medicare number; healthcare identifiers; and health fund details.

Except as otherwise permitted by law, we only collect sensitive information about you if you consent to the collection of the information and if the information is reasonably necessary for the performance of our functions. Where possible, we will collect your personal information directly from you, however on occasion we may or may need to collect personal information about you from third parties including other services and providers involved in your care.

This collection is for the purposes of:

  1. providing you with the services you have engaged us to provide (which may involve disclosing your personal information to other clinicians and laboratories including overseas);
  2. maintaining our business records;
  3. staying in touch with you;
  4. any purpose disclosed to you and to which you have consented; and
  5. to otherwise run our business.

Generally, we only use or disclose personal information about you for the purposes for which it was collected (as set out above).  From time to time, we may disclose your personal information to others involved in your health care, including doctors and specialists outside the Natural Health and Fertility Clinic, who may be involved in treating you, pathology services, radiology services and in emergency situations.  This may occur through referral to other doctors or specialists, or for medical tests and in the reports or results returned to us following the referrals. This will always be in accordance with your consent.

If the personal information you provide to us is incomplete or inaccurate, we may not be able to provide you with the services you are seeking.  It is up to you to update your personal information.  If you are unable to update your personal information held by us yourself you must notify us of the changes as soon as reasonably practicable.

More detailed information about the way we use, disclose and secure your personal information, how you can access and correct that information, and how you can make a complaint about a breach of the Australian Privacy Principles can be found in our privacy policy, available at the following link or by contacting us at:

Street address:  Suite 8/300 Pacific Hwy, Crows Nest NSW 2065
Email address:  [email protected]
Telephone:       (02) 9437 0425